Hello,
Appreciate your help with the following problem.
I connect my laptop (Toshiba PSCMLA-03F07Q - link provided PSCMLA-03F07Q - Toshiba Satellite C50 Computer - Australia :: Toshiba :: Computers, Laptops/Notebooks, Tablets, Televisi…) to my TV (LG 55LB5820-TB http://www.lg.com/au/tvs/lg-55LB5820) through WiDi. It connects (a message appears - "Connected to Intel WiDi application" or similar) but then the TV screen and laptop screens goes blank or black. I can see the cursor move on the TV screen, but no mirroring of screens from laptop to TV, in other words, there is no picture. I've tried changing the projection setting but this hasn't worked.
Points to note:
- I use Windows 10, have only recently upgraded within the last week so assume all drivers are up to date.
- TV supports WiDi and I assume has the latest firmware (TV has not requested I download updates recently).
- I was able to connect the laptop to TV using WiDi when I was on Windows 8.
- I've run the Compatibility Checker and it says the computer supports WiDi/Miracast.
- Please see further system details below to help with this query.
Look forward to hearing from you and what I can do to resolve this. Thanks!
Compatibility Checker
Hardware
Processor: Intel(R) Celeron(R) CPU N2830 @ 2.16GHz
Graphics: Intel(R) HD Graphics
Wireless:Qualcomm Atheros AR956x Wireless Network Adapter
Drivers
Graphics: 10.18.10.4276
Wireless: 10.0.0.328
Intel System Identification Utility
SYSTEM INFORMATION
Computer Manufacturer
Computer Model
Operating System (O/S) Microsoft Windows 10 (build 10586), 64-bit
Operating System Build (O/S) 10586
Operating System (version) 10.0.10586
O/S Language 0C09
System RAM 8.0 GB
.NET Framework Version 3.5.30729.4926
CD or DVD Device
System Hard Drive Overview
System Total Storage Size: 454.0 GB
Physical Drive
Maker
Model
Bus Type
Local Disk C:\ 454.0 GB
Used space: 124.2 GB
Free Space: 329.9 GB
Memory Detail
Total Physical Memory 8.0 GB
Available Physical Memory 5.5 GB
Total Virtual Memory 2.0 GB
Internet Browser [101] Internet Explorer
Internet Browser Version [101] 11.20.10586.0
Internet Browser [102] Firefox
Internet Browser Version [102] 39.0
GRAPHICS INFORMATION
Graphics Product [1] Intel®HDGraphics4600
Graphics Driver Version 10.18.10.4276
3D Acceleration Yes
Hardware Transform & Lighting Support Yes
Video Memory 1.8 GB
Vertex Shader Support 5.0
Pixel Shader Support 5.0
Microsoft DirectX* Version 11.0
Current Graphics Resolution 1366x768
Current Color Depth 32 Bits Per Pixel
MOTHERBOARD INFORMATION
Manufacturer not detected
Model
AA Number not detected
BIOS Vendor
BIOS Version TOSHIBA 1.30
BIOS Release Date
System Memory 8.0 GB
Sound Card Realtek High Definition Audio
PROCESSOR INFORMATION
Manufacturer Intel
Model Intel(R) Celeron(R) CPU N2830 @ 2.16GHz
Intel Processor analysis tools Intel Processor analysis tools
CPU Speed 2.2 GHz
Link to Processor Specification Link to Processor Specification
CPU Revision
CPU Type 00
CPU Family 06
CPU Model 37
CPU Stepping 8
WIRED NETWORKING INFORMATION
Wired Networking Product Realtek PCIe FE Family Controller
Driver Version 8.24.1218.2013
Hardware IDs PCI\VEN_10EC&DEV_8136&SUBSYS_F91B1179&REV_07
WIRELESS NETWORKING INFORMATION
Wireless Networking Product Qualcomm Atheros AR956x Wireless Network Adapter
Driver Version 10.0.0.328
Hardware IDs *TEREDO